I started my career working as an apprentice within the travel industry at Going Places. Once I had completed my apprenticeship, I worked at Co-op Travel for 8 years in various roles such as cruise trainer and customer services manager. It was during my time at Co-op Travel I discovered my love for developing people. I decided to combine my passion for travel and my love of training people by applying for work on cruise ships, I was given an opportunity to work
as a customer services officer on board the world’s biggest cruise liner at the time, Royal Caribbean’s “Independence of the Seas”.
On my return I joined the Thomas Cook group working as a pure luxury ambassador. After three years I wanted to pursue my love of developing people and completed the TAQA qualification to become an assessor. I secured a role as an assessor still working at Thomas Cook and loved every minute. I realised that my passion was to develop people and to watch them grow within the business to be the best that they can be. This came to an end after 8 years when Thomas
Cook came into liquidation. I recently got offered a role working for NTA as a Head Development Coach which enables me to continue doing what I know and love!