I have been responsible for bringing training resources into life to make them interactive and engaging for our customers throughout e-learning platform. I have been doing this for over 3 years and feel privileged to be part of the learning journey for people – particularly if they are new to e-learning. I always design the e-learning in a way that ensures even the most inexperienced IT user can find their way easily through the modules to gain more skills and knowledge to help them in their work (and increase their confidence). I enjoy sports, am a keen Manchester City supporter (but don’t let that put you off!) and am a bit of a dab hand in the kitchen, trying my hand to match Jamie Oliver in the cooking stakes.