Trade Supplier

The Trade Supplier Apprenticeship is great for individuals entering or working in a trade Business environment, which may include sales, purchasing, account management, logistics. Typically, a Trade Supplier will operate a small warehouse and trade counter, which is visited regularly by professional trade customers who have technical knowledge about what they are buying in a variety of sectors including electrical, plumbing, joinery and general building suppliers. They will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. They will be familiar with processing customer orders and taking delivery of goods and the basic administration related to these functions. A key element of their role will be to have technical knowledge of the products and services offered together with the bespoke systems and equipment used in the business.
Last updated: June 18, 2020

OVERVIEW:


The Trade Supplier Apprenticeship is great for individuals entering or working in a trade busines environment, which may include sales, purchasing, account management, logistics. Typically, a Trade Supplier will operate a small warehouse and trade counter, which is visited regularly by professional trade customers who have technical knowledge about what they are buying in a variety of sectors including electrical, plumbing, joinery and general building suppliers. They will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. They will be familiar with processing customer orders and taking delivery of goods and the basic administration related to these functions. A key element of their role will be to have technical knowledge of the products and services offered together with the bespoke systems and equipment used in the business.


Modules:


 The Organisation
 The Specialist Trade Customer Profile of the Business
 Trade Counter and Telesales Services
 The Key Principles of Warehousing and Stock Control
 The Technologies that are appropriate to the Role
 Legislative Responsibilities relating to the Business, Products and / or services being sold
 How Personal Responsibilities and Performance contribute to the success of the Team


These modules are all underpinned by a set of behaviours

End Point Assessment:


End Point Assessment or EPA as its known has been created to assess the knowledge, skills and behaviours gained throughout the qualification. EPA is conducted by an external independent body chosen by the employer. EPA offers the chance to showcase your skills and be awarded a grade that reflects your performance.

For this qualification the EPA consists of the following:


 1-hour Knowledge Test (a mix of multiple choice and short answer structured questions)
 A Real-Life Practical Observation (this will take place in your place of work and will last for 3 hours)
 1-hour Professional Discussion with the awarding body assessor
This qualification is equivalent to GCSE’s

Length of Programme:

12 to 18 months


Benefits:

 Steppingstone to a career within retail trade
 Knowledge Builder – helps understanding the knowledge and skills required to work successfully within Trade Supply
 Earn as you learn
 Government Recognised Qualification

Enrolled

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