Retailer Level 4

Last updated: March 6, 2020


To undertake this qualification staff need be working at a Store Manager level and have responsibility for delivering sales targets and leading and managing people within their job role.  The Retail Manager apprenticeship is a fantastic qualification for anyone looking to up-skill and learn new techniques and behaviours that can be directly implemented within their workplace. The qualification takes an in-depth look at the inner workings of a Retail business and builds upon the key attributes needed to become a successful Retail Manager.

To successfully complete this qualification you will know how to maximise income and minimising wastage and develop a sound understanding of business and people management principles to support the achievement of the vision and objectives of the business. You will champion the way for personal development, training and continuous improvement, encouraging your team to develop their own skills and abilities to enhance business performance and productivity.

Key Topics:

  • Lead a team to support business objectives
  • Manage overall performance of a team
  • Manage a team to achieve sales targets
  • Business and Finance
  • Effective Communication
  • And much more…

End Point Assessment:

End Point Assessment or EPA as its known has been created to assess the knowledge, skills and behaviours gained throughout the qualification.  EPA is conducted by an external independent body chosen by the employer. EPA offers the chance to showcase your skills and be awarded a grade that reflects your performance.  For this qualification the EPA consists of the following:

  • 2 hour Written Test
  • Retail Business Project (approx. 10 pages in length)
  • 1 hour Professional Discussion    

This qualification is equivalent to a foundation degree

Length of Programme:

18 Months


  • Career progression
  • Develop current skills and knowledge to a higher level  
  • Learning  will bring new thinking and fresh ideas which will enable team development and in turn enhance service and sales
  • Earn as you Learn
  • Government Recognised Qualification


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